Effective Date: August 6, 2025 until further notice.

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This Privacy Policy describes how MONAD ("we," "us," or "our") collects, uses, and discloses your Personal Data when you visit or make a purchase from our online store (the "Site"). We are committed to protecting your privacy and ensuring the security of your Personal Data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO").

 

1. Who We Are

MONAD is an online retailer of wines, operating in Hong Kong. Our mission is to provide a curated selection of wines to individuals who are of legal drinking age.

 

2. Personal Data We Collect

We collect Personal Data from you in various ways, including when you:

• Browse our Site.

• Create an account.

• Place an order.

• Sign up for our newsletter.

• Contact us for customer support.

The types of Personal Data we may collect include:

• Identity Data: Name, date of birth, and Hong Kong Identity Card (HKID) number (or other proof of age as required by law). We collect this to verify that you are over 18 years of age.

• Contact Data: Billing address, shipping address, email address, and telephone number.

• Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.

• Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.

• Usage Data: Information about how you use our Site, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

 

3. Age Verification

As a responsible seller of alcoholic beverages, we are legally required to ensure that our customers are of legal drinking age (18 years or older) in Hong Kong. By using our Site and placing an order, you warrant that you are 18 years of age or older. We may request and collect a copy of your HKID or other valid proof of age to verify this. We will securely store and process this information solely for the purpose of age verification.

 

4. How We Use Your Personal Data

We use your Personal Data for the following purposes:

• To fulfill your orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.

• To provide customer support: To respond to your inquiries and address your requests.

• To comply with legal obligations: To verify your age as required by law.

• To improve our Site and services: To analyze trends, administer the Site, track users' movements on the Site, and gather demographic information.

• For marketing purposes: With your consent, to send you promotional emails, newsletters, and special offers. You may unsubscribe from these communications at any time.

• To maintain security: To protect against fraudulent transactions and unauthorized access.

 

5. Disclosure of Your Personal Data

We may share your Personal Data with third parties in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies, IT and software providers). These third parties are contractually obligated to keep your data confidential and use it only for the purposes for which we disclose it to them.

• Legal Compliance: We may disclose your data if required to do so by law or in response to a valid request from a government or regulatory authority, such as the Hong Kong Police Force.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred to the new owner.

We will never sell, rent, or trade your Personal Data to third parties for their own marketing purposes.

 

6. Data Security

We have implemented appropriate security measures to protect your Personal Data from accidental loss, unauthorized access, misuse, alteration, or disclosure. We use secure servers, firewalls, and encryption to protect your data. All electronic transactions are secured using SSL technology. While we strive to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure.

 

7. Data Retention

We will retain your Personal Data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

8. Your Rights Under the PDPO

Under the PDPO, you have the following rights in relation to your Personal Data:

• Right of Access: You have the right to request a copy of the Personal Data we hold about you.

• Right of Correction: You have the right to request the correction of any inaccurate or incomplete Personal Data we hold about you.

• Right to Erasure: In certain circumstances, you may have the right to request the deletion of your Personal Data.

• Right to Object: You have the right to object to the processing of your Personal Data for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.

 

9. Cookies

Our Site uses "cookies" to enhance your Browse experience. Cookies are small files stored on your device's hard drive that help us improve our Site, see which areas and features are popular, and count visits. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

 

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or wish to withdraw your consent to the Privacy policy,  please contact us using the contact form or email to service@monad-art.com.

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